Frequently asked questions

Which countries do you cover?

We coordinate moves where your pet's origin or final destination is Indonesia, the Philippines, Thailand, Malaysia, Singapore or Vietnam. The other country can be anywhere, subject to route availability. A transit stop in one of these countries does not qualify on its own.

Do you handle the whole move?

Yes, assessment, documents, permits, flights and arrival are coordinated end to end.

Which animals do you relocate?

Primarily dogs and cats; other pets case by case.

How early should I start?

As early as possible, some destinations need months of lead time for rabies titer.